Emerging Technologies & Future of Work

Feeling Proud, Feeling Embarrassed: Experiences of Low-income Women with Crowd Work

This Note examines how crowd work platforms, online marketplaces for freelance tasks, can impact low-income women in patriarchal societies. While these platforms offer increased work opportunities, the research explores the challenges women face. The study, conducted in India, found significant hurdles like gaining family permission, limited support, and working in secrecy. Despite these difficulties, the research also highlights positive outcomes such as increased confidence,autonomy, and agency for the women involved. The report concludes by discussing ways to reduce the tensions and diff

Helping Female Entrepreneurs Access Digital Platforms: The Importance of a Tech-Plus-Touch Approach and Other Lessons Learned - Case Study 1

This report showcases a successful pilot program in Ethiopia's Somali region that connected female entrepreneurs with a digital mentoring platform offering valuable resources. The program's key to success was a multi-faceted approach:traditional marketing to raise awareness, in-person support for initial platform navigation, a mobile-friendly low-bandwidth design for easy access, simplified registration to minimize barriers, and clear educational materials to empower women to leverage the platform's full potential. This demonstrates the feasibility of connecting female entrepreneurs in low-

World Employment and Social Outlook: Trends 2024

The report reveals a complex global employment scenario. It forecasts a slight increase in global unemployment in 2024, signalling emerging labour market challenges. The report highlights disparities between high and low-income countries, noting higher unemployment and poverty rates in lower-income nations. It also points out that a significant portion of the global workforce remains in informal employment.

Social Protection for the Informal Economy

This book talks about Africa's massive informal economy, the main source of jobs in the region, is expected to keep growing. Despite its established presence, challenges abound. Low productivity, limited resources, and vulnerability to shocks plague this sector. Informal workers, especially women, often lack access to social safety nets and financial tools. The COVID-19 pandemic exposed these vulnerabilities, prompting governments to utilize technology and innovation to deliver social protection programs and support economic recovery, particularly in urban areas.

Financial Services for Gig Workers: Lessons on Getting Design and Delivery Right

This Note highlights the challenges of providing financial services to underserved gig workers through online platforms. While these platforms offer a potential channel, innovators recognize that digital skills alone might not be enough. Building trust and understanding requires a balanced approach, combining technology with a human touch. The Note showcases four successful examples from industry leaders who have carefully designed, developed, and piloted solutions to deliver financial services to platform workers.

Building the future: The impact of nonformal education and learning in times of disruption

This report talks about the impact of the Duke of Edinburgh’s International Award. It discusses the award’s non-formal education and learning framework which operates in more than 130 countries and territories. It aims to challenge young people to discover their potential and find their purpose, passion and place in the world. This publication sets out the Award’s global impact in 2020.

What is the Price of a Skill? The Value of Complementarity

This report explores how to maximize the economic value of skills in a dynamic job market. It emphasizes that a skill's worth depends heavily on how well it complements other skills, particularly those in high demand. The value of any skill is also relative to the worker's existing skillset, with the greatest value often arising from combining skills from different areas. Focusing on Artificial Intelligence (AI) skills, the report finds them especially valuable due to their strong complementarity and rising demand, boosting worker wages by an average of 21%. These findings can inform polici

Inclusive Digital Employment Activitiy (IDEA) Landscape Review: Barriers and opportunities for the inclusive employment of youth with disabilities

The Report explores the challenges of youth unemployment for people with disabilities in South Africa. The high rate of youth unemployment is highlighted, despite employers reporting unfilled vacancies. The social model of disability is used to frame the analysis, arguing societal barriers are the main obstacle. These barriers include inaccessible workplaces and a lack of accessible education, significantly disadvantaging young people with disabilities. The report acknowledges employer challenges in finding qualified candidates.

Short Note Series #8: Can Poor, Vulnerable, and Low-Skilled Workers Also Access Digital Jobs?

This Short Note is part of a series building on the report Working Without Borders: The Promise and Peril of Online Gig Work. This short note is based on a survey conducted in one of the largest microwork platforms and supplemented by data scraping from the same platform. Using descriptive statistics, network analysis, constrained linear optimization, linear regressions, and case studies, the note attempts to shed light on the world of microwork, which presents a low entry barrier opportunity for low-skilled people to supplement their incomes and participate in the digital economy.