Diagnostics & General Design

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Diagnostics & General Design Tools

E-commerce from a gender and development perspective

This policy review considers the opportunities e-commerce offers to women-led and womenowned small enterprises in developing and least developed countries (LDCs), and the challenges such enterprises face to engage in e-commerce. While a vast literature is available on e-commerce and UNCTAD has contributed to it, looking at e-commerce through a gender lens is a more recent endeavour. This publication aims to contribute to it.

Women and e-commerce in Southeast Asia

This is the first large-scale use of platform data in the region to inform the extent of women’s participation on e-commerce and how online platforms can benefit women business owners. Developed in partnership with the European Commission, with funding from the Umbrella Fund for Gender Equality and data from one of the region’s largest platforms, Lazada, the report shows that closing earnings gaps between men and women on e-commerce platforms could add over $280 billion to the value of the regional e-commerce market.

Women and e-commerce in Africa

This is the first large-scale use of platform data in the region to inform the extent of women’s participation on e-commerce and how online platforms can benefit women business owners. Developed in partnership with the European Commission, with funding from the Umbrella Fund for Gender Equality and data from one of Africa’s largest platforms, Jumia, the report shows that closing earnings gaps between men and women on e-commerce platforms could add nearly $15 billion to the value of the African e-commerce market.

The Effects of AI on the Working Lives of Women

This report, by the IDB, OECD and UNESCO, outlines current knowledge of the impact that AI systems have on women’s opportunities for work, and their position, treatment and status in the workforce. It does so by exploring how AI is used within and outside the workplace, and how it could be used in the future. It looks at the potential impact of new and emerging AI technologies on the skills that employers will require, on how women look for and are hired for jobs, and on how jobs are structured through automated monitoring and oversight.

World Employment and Social Outlook: Trends 2024

The report reveals a complex global employment scenario. It forecasts a slight increase in global unemployment in 2024, signalling emerging labour market challenges. The report highlights disparities between high and low-income countries, noting higher unemployment and poverty rates in lower-income nations. It also points out that a significant portion of the global workforce remains in informal employment.

Social Protection for the Informal Economy

This book talks about Africa's massive informal economy, the main source of jobs in the region, is expected to keep growing. Despite its established presence, challenges abound. Low productivity, limited resources, and vulnerability to shocks plague this sector. Informal workers, especially women, often lack access to social safety nets and financial tools. The COVID-19 pandemic exposed these vulnerabilities, prompting governments to utilize technology and innovation to deliver social protection programs and support economic recovery, particularly in urban areas.

The Promise of Ejo Heza : A Brighter Future for All Rwandans - Executive Summary (English)

This report is a product of a two-year engagement between the World Bank team and Rwanda Social Security Board (RSSB). It aims to overview the Ejo Heza scheme, a local term that translates to ‘a better future,’ not only holds the promise of income security at older ages but can also be a much-needed source for domestic resource mobilization in the country. The report highlight its key strengths, and provide recommendations to improve coverage, adequacy, operational efficiency, and long-run viability. 

Financial Services for Gig Workers: Lessons on Getting Design and Delivery Right

This Note highlights the challenges of providing financial services to underserved gig workers through online platforms. While these platforms offer a potential channel, innovators recognize that digital skills alone might not be enough. Building trust and understanding requires a balanced approach, combining technology with a human touch. The Note showcases four successful examples from industry leaders who have carefully designed, developed, and piloted solutions to deliver financial services to platform workers.