Drawn from CGAP’s in-depth qualitative and quantitative research across five countries, this paper’s insights focus on the potential for financial services to support platform workers and sellers in leveraging the opportunities and mitigating the risks emerging in platform work.
This report analyzes the digital gig economy in Kenya, Tanzania, and Ethiopia and provides policy recommendations for a long-term approach that considers the needs of platforms, gig workers, consumers, and the government authorities themselves.
The main objective of this guidebook is to provide policymakers, workers’ and employers’ organizations and other stakeholders with a practical tool to help them in developing viable policy options to address the many challenges of extending social protection to workers in the informal economy and facilitating transitions to formality.
The report provides an overview of social protection instruments for different groups in informal economy and proposes innovative instruments to encourage the “missed middle” of social protection to save and build resilience to future shocks.
This working paper analyses national and supranational case law and legislation about the employment status of platform workers. It does so by referring to the ILO Employment Relationship Recommendation, 2006 (No. 198). It finds that this Recommendation provides for a valuable compass to navigate the issues that emerge from the analysis of the existing case law and legislation about platform work.
Fears that robots will take away jobs from people have dominated the discussion over the future of work, but the World Development Report 2019 finds that on balance this appears to be unfounded. Instead, technology is bringing opportunity, paving the way to create new jobs, increase productivity, and improve public service delivery.
This article draws on data from the Online Labour Index and interviews with freelancers in the United States securing work on online platforms, to illuminate effects of the COVID-19 pandemic.
The report offers initial findings and recommendations to development organizations, policymakers, and other private and public stakeholders seeking to address barriers to employment and to promote opportunities for refugee women in the digital workforce in Jordan and Lebanon.
This Short Note is part of a series based on the report Working without Borders: The Promise and Peril of Online Gig Work that aims to promote discussion among policy makers and practitioners on opportunities in online gig work. Gig workers, including self-employed individuals, often find themselves in a "missing middle" when it comes to social insurance coverage. With a focus on developing countries, this note answers the question, “how can policy makers leverage online gig platforms to extend social insurance to informal gig workers?”.
This Cedefop CrowdLearn study undertakes a comparative analysis of skill development and workplace learning practices among two major types of online platform work: online freelancing and microwork. It combines information on microworkers drawn from Amazon’s Mechanical Turk platform with the original CrowdLearn sample of online freelancers surveyed from three major online labour platforms (Fiverr, Upwork, PeoplePerHour).
