Which jobs will be in demand? Which ones are shrinking? And which ones could be hardest to fill? This McKinsey Global Institute report explores these questions.

Researchers studied the staggered introduction of a generative AI-based conversational assistant using data from 5,000 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled workers, and minimal impact on experienced and highly skilled workers.

This report details the first Australian exploratory study with students and young people to understand their perceptions and use of Generative AI. The study includes insight from 576 young people aged 14 to 26 across High Schools, Universities, TAFE, Colleges, and in work.

The Goethe-Institut Jordan established the takween Circular Design training programme to provide an opportunity for aspiring designers, creatives, and entrepreneurs from diverse fields, such as architecture, fashion, as well as product and packaging design, to develop sustainable product ideas that promote a cleaner planet.

This paper investigates the potential implications of large language models (LLMs), such as Generative Pretrained Transformers (GPTs), on the U.S. labor market, focusing on the increased capabilities arising from LLM-powered software compared to LLMs on their own.

UNESCO’s first global guidance on GenAI in education aims to support countries to implement immediate actions, plan long-term policies and develop human capacity to ensure a human-centred vision of these new technologies.

This report showcases a successful pilot program in Ethiopia's Somali region that connected female entrepreneurs with a digital mentoring platform offering valuable resources. The program's key to success was a multi-faceted approach:traditional marketing to raise awareness, in-person support for initial platform navigation, a mobile-friendly low-bandwidth design for easy access, simplified registration to minimize barriers, and clear educational materials to empower women to leverage the platform's full potential. This demonstrates the feasibility of connecting female entrepreneurs in low-income areas with digital resources and highlights the importance of a user-centric approach for successful implementation.

Hollywood actors were on strike over concerns about the use of AI, but for as little as $300, Meta and a company called Realeyes hired them to make avatars appear more human.

The report identfies areas of opportunity to improve insurance schemes for the self-employed in Latin America, and uses the case of gig economy workers (from interviews with platforms such as Workana, DiDi, and Beat) to identify a new category of workers that often lack social protection.

This Discussion Note is part of the S4YE series focusing on the design and implementation of youth employment programs. The Note focuses on the creative and cultural industries and delves into how the advent of disruptive technology is likely to transform businesses, create new jobs and change the nature of existing ones that are part of creative and cultural industries. The Note discusses three main types of technologies that are increasingly being adapted across creative economy sectors: Artificial intelligence (AI), Cloud and Blockchain, Augmented and Virtual
Reality (AR/VR). 

In this white paper from the Jobs of Tomorrow series, the World Economic Forum, in collaboration with Accenture, presents an examination of the potential impact of large language models (LLMs) on jobs. The integration of LLMs in various industries presents a paradigm shift in how we interact with information and, by extension, how we work.

In this MIT study conducted with Boston Consulting Group, a global management consulting firm, researchers examine the performance implications of AI on realistic, complex, and knowledge-intensive tasks.

The 2023 edition of the OECD Employment Outlook presents the latest labour market developments in OECD countries. It examines the evolution of labour demand and widespread shortages, as well as wage developments in the context of high inflation. It also takes stock of the current evidence on the impact of artificial intelligence (AI) on the labour market, investigating how to get the balance right in addressing the possible negative effects of AI on labour market outcomes while not stifling its benefits.

To navigate the uncertain landscape of emerging technology and ensure that the benefits of Generative AI are equitably distributed, this brief recommends ten policy actions that could serve as a starting point for discussion and implementation. 

Using LinkedIn’s Economic Graph, a unique digital representation of the global labor economy spanning over 950 million professionals, this report identifies the skills that stand to be affected and those that will likely complement new generative AI technologies.

Urgent investment in human capital is needed to create a fairer world> 1.1 billion jobs are liable to be radically transformed by technology in the next decade. The Reskilling Revolution will position education at the core of the economic recovery by updating teaching and education systems to effectively prepare today's students for tomorrow's economy and society. This work aims to benefit 150 million students and young learners by 2024.

This S4YE note examines women's participation in online gig work, contrasting their motivations with those of their male counterparts and outlining the typical profiles of male and female gig workers regarding age, education, working hours, and involvement in freelancing communities. It delves into how these workers identify themselves in relation to the platform or their clients and highlights the key benefits they seek from online gig platforms. The note also identifies critical skills crucial for success in this domain, suggesting potential areas for performance improvement. Finally, it summarizes the aspirations of both male and female online gig workers, offering insights into the industry's future trajectory.

The demand for gig work is surging in developing countries, with anticipated continued growth. This S4YE short note explores current trends, addressing key questions about the countries driving demand, types of companies hiring gig workers, and factors influencing their decisions.

This Short Note is part of a series based on the report Working without Borders: The Promise and Peril of Online Gig Work that aims to promote discussion among policy makers and practitioners on opportunities in online gig work. Gig workers, including self-employed individuals, often find themselves in a "missing middle" when it comes to social insurance coverage. With a focus on developing countries, this note answers the question, “how can policy makers leverage online gig platforms to extend social insurance to informal gig workers?”.

This Short Note is the first in a series based on the report "Working without Borders: The Promise and Peril of Online Gig Work," aimed at sparking discussions among policymakers and practitioners regarding opportunities in online gig work. The focus of this short note is on youth employment and online gig work.