Employment & Intermediation Services

The European classification of Skills, Competences, Qualifications and Occupations (ESCO) is one concrete implementation of the digital labour market policies put in place by the Commission at European level. ESCO is facilitating an interconnected, digital European labour market by supporting 3 main use cases: job-matching and job searching; career guidance and learning management; research and big data analysis of the labour market. This resource details the use cases.

As of 2020, the Public Employment Service Austria (AMS) makes use of algorithmic profiling of job seekers to increase the efficiency of its counseling process and the effectiveness of active labor market programs. In this paper, an in-depth analysis of relevant technical documentation and policy documents investigates crucial conceptual, technical, and social implications of the system. 

In this first-of-its-kind effort in India, KnackApp’s robo-career discovery and guidance solution will help match candidates undergoing vocational training program with over 90 careers opportunities spanning across 17 industry sectors.

Unilever has used artificial intelligence to screen all entry-level employees. Candidates play neuroscience-based games to measure inherent traits, then have recorded interviews analyzed by AI. The company considers the experiment a big success and will continue it indefinitely.

This report presents an evaluation of web-based labor exchange platforms with advanced matching technology to connect candidates with opportunities, with the intent of selecting a finalist platform to be piloted in Minnesota with RealTime Talent partners. This report summarizes the traits and functionality of 11 platforms for posting jobs online, focusing on their matching capabilities, innovative approaches, and respective costs.

This OECD policy brief on activation policies explores profiling tools for early identification of jobseekers who need extra support, using examples from Europe and the US.

What are search frictions? What role do they play in the analysis of markets? Why are they important? This paper answers these questions, providing context for issues related to job hunting and matching platforms.

Since 2016, the Balearic Islands Employment Service (SOIB) has been developing a Dual Training Programme focused on the Blue Economy for youth eligible for the Youth Guarantee System. It aims to qualify unemployed youth (aged 16- 29) using apprenticeship contracts in collaboration with local Blue Economy companies and Vocational Education Training (VET) centres in the field of nautical maintenance, engineering, painting and maritime carpentry.

This paper documents near-exponential growth in the demand for artificial intelligence (AI)-related skills in India’s services sector since 2016, using a new dataset of online vacancies from its largest jobs website. It evaluates the impact of demand for AI skills on establishment-level non-AI postings in the short term using an event study, and medium term using a shiftshare design that exploits variation in exposure to new AI inventions.

This Cedefop CrowdLearn study undertakes a comparative analysis of skill development and workplace learning practices among two major types of online platform work: online freelancing and microwork. It combines information on microworkers drawn from Amazon’s Mechanical Turk platform with the original CrowdLearn sample of online freelancers surveyed from three major online labour platforms (Fiverr, Upwork, PeoplePerHour).