Thematic Approaches

The 2023 edition of the OECD Employment Outlook presents the latest labour market developments in OECD countries. It examines the evolution of labour demand and widespread shortages, as well as wage developments in the context of high inflation. It also takes stock of the current evidence on the impact of artificial intelligence (AI) on the labour market, investigating how to get the balance right in addressing the possible negative effects of AI on labour market outcomes while not stifling its benefits.

This document outlines how Duolingo is utilizing AI to support education for refugees.

This paper documents near-exponential growth in the demand for artificial intelligence (AI)-related skills in India’s services sector since 2016, using a new dataset of online vacancies from its largest jobs website. It evaluates the impact of demand for AI skills on establishment-level non-AI postings in the short term using an event study, and medium term using a shiftshare design that exploits variation in exposure to new AI inventions.

This paper examines the productivity effects of a generative artificial intelligence technology—the assistive chatbot ChatGPT—in the context of mid-level professional writing tasks

Acknowledging the growing importance of generative AI in research and practical applications, including its use to solve international development challenges, this report provides a comprehensive overview of generative AI, introduces the basics, explains its development over time, and examines its types and applications.

UNESCO’s first global guidance on GenAI in education aims to support countries to implement immediate actions, plan long-term policies and develop human capacity to ensure a human-centred vision of these new technologies.

Which jobs will be in demand? Which ones are shrinking? And which ones could be hardest to fill? This McKinsey Global Institute report explores these questions.

Researchers studied the staggered introduction of a generative AI-based conversational assistant using data from 5,000 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled workers, and minimal impact on experienced and highly skilled workers.

This study assesses the potential global exposure of occupations to Generative AI, particularly GPT-4. Insights from this study underline the need for proactive policies that focus on job quality, ensure fair transitions, and that are based on dialogue and adequate regulation.

This report assesses the economic impact of this new era of AI. It suggests that generative AI is poised to transform roles and boost performance across functions such as sales and marketing, customer operations, and software development.