Researchers studied the staggered introduction of a generative AI-based conversational assistant using data from 5,000 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled workers, and minimal impact on experienced and highly skilled workers.
This report details the first Australian exploratory study with students and young people to understand their perceptions and use of Generative AI. The study includes insight from 576 young people aged 14 to 26 across High Schools, Universities, TAFE, Colleges, and in work.
Angola is at a critical juncture and a multi-sectoral strategy is needed to stimulate job creation that will help build the economy and future prospects for young Angolans, while more deeply engaging youth and increasing productivity in the short term. Job prospects are limited and although youth are better prepared for the labor market than adults, they are still vulnerable and face multiple constraints. The existing portfolio of Active Labor Market Programs offer few programs that are appropriate for the most vulnerable youth. Though the latest macro-economic adjustments and fiscal consolidation will help, much more is needed to leverage oil revenues away from pure consumption and towards investment to develop Angola as a country in its own right. More aggressive policy reforms in the private sector are needed to support productive job growth for firms as well as entrepreneurs to ensure good jobs that are particularly inclusive of vulnerable youth and women. Furthermore, investments in human capital will help youth develop the skills needed for better jobs while improving labor-matching mechanisms to help youth transition into employment.
In Iraq, Jordan, and Lebanon, professions in creative and cultural industries have long been regarded as non-serious jobs by society, government authorities, and economic players. However, with the ever-increasing demand for digital design professionals, especially in the field of User Experience/User Interface (UX/UI) design, the domestic supply cannot keep up with the needs of the market. Therefore, Re:Coded and GIZ teamed up to change this perception. As part of the project Cultural and Creative Industries, they jointly developed a two-phased advocacy campaign to promote the UX/UI design profession.
EGSINA is a collective of designers that have joined forces to organise tours promoting local Senegalese fashion across multiple countries. EGSINA’s innovative approach demonstrates how a collective of designers can help develop and promote the national fashion industry. With organisational development support from GIZ, to date, EGSINA generates enough revenue to self-finance its tours.
The Jigeen Ñi Academie Musique (JAM) is a ground-breaking project in Senegal dedicated to the professional development of women. Along with practical music skills, the academy provides training in leadership and cultural entrepreneurship to enhance income and employment opportunities for women in the music industry.
Although the music sector in Senegal is a promising source of income, the musicians and sound engineers are mostly self-taught. The event and music sectors in the country lack vocational education and training offers. As a result, the quality of products or services within the music industry often lag behind international standards and professionals in the industry do not receive national recognition. In partnership with Senegal Talents Campus and Africulturban, the project Cultural and Creative Industries has established a three-to-six-month state-recognised training programme for sound engineers that supports creative talents to form a promising future.
The Goethe-Institut Jordan established the takween Circular Design training programme to provide an opportunity for aspiring designers, creatives, and entrepreneurs from diverse fields, such as architecture, fashion, as well as product and packaging design, to develop sustainable product ideas that promote a cleaner planet.
The Goethe-Institut Jordan initiated the takween Product Design Fellowship programme as part of the Cultural and Creative Industries project. The programme offers a hands-on training for product designers and digital designers to enhance their skills and develop innovative sustainable ideas for the modern market.
This paper investigates the potential implications of large language models (LLMs), such as Generative Pretrained Transformers (GPTs), on the U.S. labor market, focusing on the increased capabilities arising from LLM-powered software compared to LLMs on their own.
UNESCO’s first global guidance on GenAI in education aims to support countries to implement immediate actions, plan long-term policies and develop human capacity to ensure a human-centred vision of these new technologies.
This report showcases a successful pilot program in Ethiopia's Somali region that connected female entrepreneurs with a digital mentoring platform offering valuable resources. The program's key to success was a multi-faceted approach:traditional marketing to raise awareness, in-person support for initial platform navigation, a mobile-friendly low-bandwidth design for easy access, simplified registration to minimize barriers, and clear educational materials to empower women to leverage the platform's full potential. This demonstrates the feasibility of connecting female entrepreneurs in low-income areas with digital resources and highlights the importance of a user-centric approach for successful implementation.
Hollywood actors were on strike over concerns about the use of AI, but for as little as $300, Meta and a company called Realeyes hired them to make avatars appear more human.
This publication explores the African fashion industry and an initiative by the African Development Bank to support it. The fashion industry is a major player in Africa, holding immense potential for job creation, particularly for women and young people. However, the industry also faces challenges such as limited access to funding and low production capacity. The African Development Bank's Fashionomics Africa program helps fashion businesses with training, investment, and finding new markets. This publication also mentions two examples of successful African fashion businesses that benefited from the program.
The report identfies areas of opportunity to improve insurance schemes for the self-employed in Latin America, and uses the case of gig economy workers (from interviews with platforms such as Workana, DiDi, and Beat) to identify a new category of workers that often lack social protection.
This toolkit highlights World Bank Group (WBG) commitments relevant to women and girls with disabilities, examples of law and policy reform, and key barriers and solutions across several World Bank sectors, and it includes a checklist for Task Team Leaders (TTLs) to use throughout the project cycle. TTLs will benefit from the toolkit’s key questions and suggested indicators aimed to increase inclusion of women and girls with disabilities across WBG projects and a set of resources for additional support. It addresses measures to promote the socioeconomic inclusion of women with disabilities across several critical sectors for World Bank operations: education; employment and entrepreneurship; social protection; gender based violence; health; digital development; water and sanitation; transportation and urban planning; fragility, conflict, violence; and disaster risk management. It seeks to support WBG task teams in inclusive approaches to the design, implementation, and evaluation of all projects to better support women and girls with disabilities and address their intersectional needs.
This Discussion Note is part of the S4YE series focusing on the design and implementation of youth employment programs. The Note focuses on the creative and cultural industries and delves into how the advent of disruptive technology is likely to transform businesses, create new jobs and change the nature of existing ones that are part of creative and cultural industries. The Note discusses three main types of technologies that are increasingly being adapted across creative economy sectors: Artificial intelligence (AI), Cloud and Blockchain, Augmented and Virtual
Reality (AR/VR).
In this white paper from the Jobs of Tomorrow series, the World Economic Forum, in collaboration with Accenture, presents an examination of the potential impact of large language models (LLMs) on jobs. The integration of LLMs in various industries presents a paradigm shift in how we interact with information and, by extension, how we work.
The Global Green Skills Report 2023 identifies trends at the intersection of the workforce and sustainability based on the activity of more than 930 million LinkedIn users worldwide. This report includes critical questions that policymakers, business leaders, and others might explore as they seek to develop regulations, programs, and policies that foster the development of green skills and create pathways for workers to transition into jobs that help green the planet. This report delves into three sectors: Energy production, Transportation, and Finance.
In this MIT study conducted with Boston Consulting Group, a global management consulting firm, researchers examine the performance implications of AI on realistic, complex, and knowledge-intensive tasks.
