Follow-up survey on the impact of the COVID-19 pandemic on museums in Europe

This survey was answered by 600 museums from 48 countries between 30 October and 29 November 2020, the majority coming from Europe. It follows NEMO’s initial survey, report and recommendations about the impact of the COVID-19 pandemic on museums from May 2020 during the first lockdown and sought to investigate the different themes that emerged in the first survey and which have been discussed in the museum community. The themes are: 1. Consequences of income (and other) losses; 2. The increased importance of digital museum offers; 3. Adapted operations and preparedness during and for crises. This report seeks to inform the community and stakeholders where the sector stands, and looks specifically at those issues, in order to develop arguments to keep museums open during the pandemic, to support them financially so that they may continue their operation and allow pace to adjust and invest in their digital offers. The findings of the survey are translated into recommendations that NEMO addresses to stakeholders at all levels.