2024
S4YE

This Short Note is part of a series building on the report Working without Borders: The Promise and Peril of Online Gig Work. While local/regional platforms may not have received as much attention as global platforms, they play an important role for the local labor market and the local private sector ecosystem in many developing countries. This note addresses the following questions: What are the distinguishing features of local/regional gig online platforms, compared to global ones? What role can local/regional online platforms play on both the supply side (in supporting inclusion in developing countries) as well on the demand side (in addressing needs of local firms)? What challenges do local/regional platforms face in building a sustainable business model, and how can these challenges be addressed?.

Global
Knowledge Brief
2024
S4YE

This Short Note is part of a series building on the report Working without Borders: The Promise and Peril of Online Gig Work. flexibility of working hours and location associated with online gig work uniquely positions it as an avenue to boost female labor force participation, especially in regions with limited local job opportunities. This short note takes a deep dive into gender-based disparities in access to these new forms of work, especially asking whether there is a gender gap in hourly rates that online gig workers ask for and earn from online tasks. The analysis uses data from over 19,000 profiles on one of the largest English-language freelancing platforms. Data from one of the largest global freelancing platforms shows that women quote approximately 10 percent lower hourly rates than men, likely reflecting a difference in confidence.

Global
Knowledge Brief
2023
Duolingo

This document outlines how Duolingo is utilizing AI to support education for refugees.

Global
Good Practice/Case Study
2023
World Bank Group

This paper documents near-exponential growth in the demand for artificial intelligence (AI)-related skills in India’s services sector since 2016, using a new dataset of online vacancies from its largest jobs website. It evaluates the impact of demand for AI skills on establishment-level non-AI postings in the short term using an event study, and medium term using a shiftshare design that exploits variation in exposure to new AI inventions.

South Asia
Knowledge Brief
2023
S4YE

This S4YE Discussion Note explores the role of the blue economy, especially fisheries, as a source of productive and sustainable jobs for youth. The research discusses the importance of understanding how the blue economy is changing in response to trends in technological innovation, environmental concerns, and the move towards a circular economy. Finally, the note discusses four main types of policy interventions that can help support job opportunities for youth in ocean-based industries: 1) deepening youth employment data analysis, 2) closing blue skills gaps, 3) improving the attractiveness and awareness of blue careers among youth; and 4) promoting youth entrepreneurship and innovation in blue economy sectors.

Global
Knowledge Brief
2023
Coursera

Discover the fastest-growing skills with the new Job Skills of 2024 Report from Coursera. This data-rich report draws on skills data from Coursera’s nearly 5 million enterprise learners across 3,000 businesses, 3,600 higher education institutions, and governments in over 100 countries.

Global
Report
2023
WBG

Digital Africa, Technological Transformation for Jobs examines pathways to produce and promote the expanded use of affordable and attractive digital technologies (DTs) that are appropriate for Sub-Saharan Africa’s growing workforce and facilitate continued learning through use. DTs are defined broadly to include digital and data infrastructure, broadband internet, smartphones, tablets, and computers. They also include more specialized productivity-enhancing solutions, such as management upgrading, worker training, procurement, marketing, logistics, financing, and insurance.

2023
ILO

In an increasingly interconnected world driven by rapid technological advancements, the nature of work is undergoing significant transformations. The rise of digital platforms and technologies has ushered in a new era of digital employment, offering both opportunities and challenges. The International Labour Organization (ILO) recognizes the crucial need to understand and navigate the complexities of digital employment. ILO has developed these guidelines on digital employment diagnostics.

Global
Report
2023
New Technology, Work and Employment

Protest in the gig economy has taken many forms and targets (platforms, customers and state officials). However, researchers are yet to adequately account for this diversity. This study uses a European survey of Upwork and PeoplePerHour platform workers to investigate worker orientation towards different forms of protest.

Europe and Central Asia
Knowledge Brief
2023
World Bank Group

Acknowledging the growing importance of generative AI in research and practical applications, including its use to solve international development challenges, this report provides a comprehensive overview of generative AI, introduces the basics, explains its development over time, and examines its types and applications.

Global
Knowledge Brief
2023
ILO

The ILO and Learning Lions are bridging the digital divide in remote areas by providing comprehensive digital skills training, mentorship and job opportunities to young people. This innovative program is transforming the lives of vulnerable communities, including refugees, and paving the way for an inclusive digital economy in Kenya.

Africa
Good Practice/Case Study
2023
MIT

This paper examines the productivity effects of a generative artificial intelligence technology—the assistive chatbot ChatGPT—in the context of mid-level professional writing tasks

North America
Knowledge Brief
2023
Fairwork

The Fairwork Cloudwork Ratings 2023 assesses and scores basic standards of fairness in working arrangements on 15 web-based digital labour platforms according to the five Fairwork principles: fair pay, conditions, contracts, management, and representation.

Global
Report
2023
LinkedIn

This report is designed to help both professionals and business leaders understand what’s happening with AI and work. It covers three main areas: the intersection of AI and the world of work, the state of play of Generative AI (GAI) in the workforce, and LinkedIn’s role in helping navigate an AI-driven world.

Global
Knowledge Brief
2023
ILO

This study assesses the potential global exposure of occupations to Generative AI, particularly GPT-4. Insights from this study underline the need for proactive policies that focus on job quality, ensure fair transitions, and that are based on dialogue and adequate regulation.

Global
Knowledge Brief
2023
McKinsey

Which jobs will be in demand? Which ones are shrinking? And which ones could be hardest to fill? This McKinsey Global Institute report explores these questions.

North America
Report
2023
Cornell University

Researchers studied the staggered introduction of a generative AI-based conversational assistant using data from 5,000 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled workers, and minimal impact on experienced and highly skilled workers.

North America
Good Practice/Case Study
2023
Youth Insight

This report details the first Australian exploratory study with students and young people to understand their perceptions and use of Generative AI. The study includes insight from 576 young people aged 14 to 26 across High Schools, Universities, TAFE, Colleges, and in work.

East Asia and Pacific
Report
2023
GIZ, Goethe-Institut

The Goethe-Institut Jordan established the takween Circular Design training programme to provide an opportunity for aspiring designers, creatives, and entrepreneurs from diverse fields, such as architecture, fashion, as well as product and packaging design, to develop sustainable product ideas that promote a cleaner planet.

Middle East and North Africa
Good Practice/Case Study
2023
Cornell University

This paper investigates the potential implications of large language models (LLMs), such as Generative Pretrained Transformers (GPTs), on the U.S. labor market, focusing on the increased capabilities arising from LLM-powered software compared to LLMs on their own.

North America
Knowledge Brief